Gusto Review 2022: A Top-Notch Payroll and HR Platform

gusto payroll

Gusto offers standard retirement plans as well as medical, dental, vision, life insurance, and disability coverage. But the site goes beyond that, covering commuter benefits, charity matching, gym membership, and more. Click the Time Off tab, and the screen gusto payroll displays related requests and policies, as well as a tracking history . The Documents page contains a list of HR forms the employee has completed and signed. You can add and view Benefits by clicking on that tab and keep private notes under the Notes tab.

Designed for small businesses, this cloud-based, all-in-one platform can be accessed from virtually anywhere through a web browser. Gusto, formerly ZenPayroll, doesn’t lock you into a contract, and if you need new features or aren’t using others, it’s easy to change your plan. The Complete service plan is usually adopted by Core plan users who need the time and project tracking functionality, or who need expanded staff support through surveys and directories. Drawbacks include low customer service ratings and BBB rankings, a slightly higher price tag than more affordable payroll service providers, and the lack of mobile applications. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services.

Gusto User Reviews

Employees can get their own login and many compliance tasks are taken care of . Sign up for one of Gusto’s premium plans, which comes with time tracking tools. However, if you’re downgrading your subscription, the new pricing will only take effect at the start of the next billing period, which is the first of the month.

gusto payroll

It’s “pretty” and does the very simple things without issue, but there can’t be too many businesses who actually care about all aspects of HR that don’t have regret somewhere down the line. After all, most people want to do something that’s even slightly not cookie cutter, and Gusto breaks horribly, especially including it’s customer service. Access to third-party integrations and basic HR tools like employee benefits and onboarding are also important. We even consider the feedback that actual users posted on popular user review sites. Gusto has enhanced its job posting reach—from job listings that only appear in Google Jobs to job posts that are distributed to 100+ job boards . The provider has also stopped offering its device management solution for managing company-owned computers assigned to employees. It automatically removed all previously enrolled devices from its platform June 30, 2022.

What is Gusto Payroll and How can Business Owners Benefit from it?

There are many apps and solutions to help you track when your… This guide includes eight of the most popular project management… Third-party integrations with QuickBooks, Xero, Aplos, ZipBooks, Autobooks, FreshBooks, Clover, Shopify, Expensify and numerous other applications. Has a user-friendly interface with simple step-by-step tools, checklists and tutorials. Taxes are calculated, filed and paid to federal, state and local agencies at no additional cost.

Gusto is one of the very best online payroll service for small business. This means it comes with all the essential payroll tools and couples them with automation to ensure a fast, reliable, and seamless payroll process. It comes with a variety of pay schedule settings, helps manage your employee benefits, and calculates and files your payroll taxes automatically. Gusto’s hiring support helps set it apart from basic providers. Small businesses looking to manage payroll and taxes appreciate the paperless onboarding process they can use to bring on new hires.

Gusto Specs

Gusto can work either together with your HR department or, for smaller companies, substitute for HR staff. The full-service payroll files taxes on your behalf and automates your payroll system. As a popular payroll software option, Gusto boasts features that include advanced benefits administration options, full-service payroll, and an easy-to-use platform. Want to know how Gusto compares to ADP, QuickBooks, or Zenefits? Payroll service and software should be simple to set up, customizable, and have a user-friendly interface. We also looked at whether the provider offers live support and integration options with online tools that most small and medium businesses use. While Gusto may have these HR tools, its core platform is still payroll—which means that it lacks the advanced solutions that other HR software may offer.

gusto payroll

Any business owner will feel like a pro no matter how complicated the situation. Gusto provides any small business with payroll management and benefits management services. In our expert evaluation, Gusto scored fairly well with ratings of 4.38 out of 5. Its solid pay processing tools and reasonably priced plans make it a great payroll software partner for a wide range of small businesses . Gusto is a popular payroll software that’s accessible to the smallest of employers. It is a full-service provider and manages payroll taxes under all of its plans. Plus, the multiple payment options, online onboarding tools, and variety of benefits it offers give you some flexibility, helping you provide attractive perks to potential new employees.

With the payroll and benefits features firmly in place, Gusto is working on expanding the HR functionality of its platform with tools like employee surveys which help employers better manage their teams. When it was still known as ZenPayroll, the company partnered with Zenefits to offer a full suite of payroll and benefits solutions to small businesses. Gusto is also a powerful HR and benefits management solution, with employee benefits administration, modern HR tools and certified HR support to maintain compliance. While many users mentioned that they received excellent service, several others are unhappy with Gusto’s customer support, mainly because of long wait times and some reps that aren’t always responsive. Gusto comes with email and software provisioning/deprovisioning tools that enable you to create, remove, and manage employee accounts with more than 20 business software.

  • Square online payroll service for employees and contractors is available to employers in all 50 states and the District of Columbia.
  • Moreover, customers have taken note of the software’s growth, citing that its customer service has dropped as the software has grown.
  • A lot of “busy work” comes along with onboarding new employees, paid time off requests, and managing employee data.
  • Unfortunately, Gusto lacks benefits administration across all 50-states, an employee mobile app, and robust reporting features — all of which ADP has.
  • On top of the great user interface and employee access to their own portal, Gusto also offers a time-off service, which I have included in this Gusto Payroll review.

Both of these accounting software tools are designed for small… Gusto’s combined payroll and HR services are widely praised, but they’re not right for every small business. One of these six Gusto payroll alternatives may better suit your needs. Live customer support by phone, email or chat at all subscription levels, Monday to Friday, 6 a.m. The scoring formulas take into account multiple data points for each financial product and service. There are occasional dedicated links within the site, like when you open the payroll-processing section, for example.